Call us at 503-647-2700 or email us at bamboo@bamboogarden.com for a quote. Also, we will be happy to call you if you provide your phone # and a good time to call. Credit card numbers should not be given through email.
You can pay via credit card (Visa, MC, and American
Express) over the telephone or send a check to our mailing address:
18900 NW
Collins Rd,
NORTH PLAINS, OR, 97133.
Please be sure to include your name, a copy of your
order, your mailing address, day time phone #, and the total cost for plants and
shipping.
We ship via UPS. If you need or would rather we send
packages through a different means, just ask and we will see what we can do. We can
use DHL, Delta Airlines, USPS, and Federal Express, but prices may vary. We
usually ship UPS Ground but during extreme weather we may use
UPS 3 Day Select or wait for a change in weather. If you have different needs, please let us know
and we will do our best to meet your deadline.
See link: transit time. We generally ship by UPS Ground. It usually takes 2 - 3 days for the west coast and 3 - 4 days going to the more inland western states. It will usually take 5 -7 days to reach the East Coast. We usually ship on Monday, Tuesday, and Wednesday. If the temperatures are severely cold or hot, the plants may be damaged. In that case, we recommend using UPS 3 DAY AIR or waiting until the weather changes.
Here is a link to UPS Shipping rates. The price is determined by the weight of the package and distance shipped. The zones are according to your region; the farther you are from us in Portland, Oregon, the more expensive the ship rate becomes. For example: East of Illinois will be UPS zone 8. Midwest is usually zone 7. The southern states east of Texas are zone 8. West of the Rockies is UPS Zone 2 through 6. California is UPS zone 2 (Northern) through zone 5 (farther south). Western Washington state and all of Oregon is considered UPS zone 2. If you are unclear please ask, and we will gladly help you figure in which UPS zone you live.
Are the bamboo shipments guaranteed?
YES, We spend a great deal of time selecting the best
plants possible from our inventory, and guarantee they arrive in healthy
condition. The bamboo are well grown in plastic nursery containers, the
base wrapped in plastic and secured to a shipping box with strapping tape. They travel
very well and each year we receive many compliments on our packaging system. Most of
the time they arrive in great condition, although spending a long time in
transit can be stressful for plants, and in some cases they will show minor
signs of stress. This is natural and nothing to be concerned about, they will
perk up in a few days to a couple of weeks. If you order bamboo in the winter or
very early spring, please recognize that some species naturally defoliate up to
50% of their leaves in the winter and may look a little ragged until they put on a flush of
new growth; again, this is natural and nothing to worry about. If the plant
deteriorates in health and perishes due to apparent stress of shipping and
handling, or any other factor within our responsibility, we will either
replace the plant, send a full refund, or reach a reasonable agreement.
Our guarantee is valid for three months from the date the plant is received.
We do not guarantee plants that perish due to customer neglect or
factors outside our responsibility. The most common factors being: 1)
Forgetting to water the plant when necessary. 2) Extreme heat or cold.
3) Choosing a plant that is not hardy for a specific climate; we try to
recommend the best plant for each customer, and warn those who choose a plant
that may be risky for their climate. However, sometimes one may order a
bamboo not suitable for their area and we do not notice their error. Please be
sure the bamboo you desire is appropriate for your climate or sunlight exposure.
We specialize in personal service and our experienced sales staff are here to
assist you in finding the best bamboo for your situation. Most bamboo are
versatile and grow well in a wide range of climates. TEMPERATE CLUMPING
BAMBOO (except for those in the genus
Bambusa)
are not appropriate plants for hot, southern climates,
or for full sun exposure in northern climates.
 A one gallon Phyllostachys is usually 15 to 30 inches tall, not including the height of the pot (the plant above is measured against a meter stick) Our 8-10 plant box has the best shipping rate. (click on the pictures to see larger image) |
Can I order early and specify a later date for shipping?
Wholesale purchases
If
you are interested in large quantities, please contact us for volume discounts.
If your plant lives in water, it is called "Lucky Bamboo." It is not a true bamboo, but a Dracaena. We have a link to ‘caring for lucky bamboo’ for care instructions.